Clackamas River Water (CRW) is committed to providing safe and reliable water to our customers every day, and this remains true during the COVID19 pandemic. We also realize that this pandemic has a significant impact on many of our customers. Realizing this, we wanted to inform you of some actions we have implemented to help. Recently, the Clackamas River Water (CRW) Board of Commissioners unanimously approved an emergency ordinance delaying the scheduled rate increase from May 2020 until November 2020. This ordinance was put in place to assist our customers during this challenging time.
In addition, we recognize that it is so important to make sure our customers have access to water during this pandemic and are committed to work with you. CRW can offer flexible payment arrangements during this time, so please be proactive if you are facing financial hardship related to the pandemic and contact our office where we are available to assist. Our doors are closed, but customer service is still working for you. Please call (503) 722-9220 between the hours of 7:30 am to 5:00 pm Monday through Thursday and 7:30 am to 4:00 pm on Friday. You can also reach us at email@example.com.