Home Safety Alert

Reports from the City of Hillsboro and Portland Water Bureau customers have included instances of individuals falsely identifying themselves as utility employees in an effort to gain entrance into people’s homes by claiming they need to do work inside. In one instance a home was burglarized while the homeowner and suspect were in the basement “checking pipes”.

Clackamas River Water wants you to know that while our employees may knock on your door to notify you of a water issue or ask a few questions about your water from time-to-time, they will never ask to enter your home without a previous appointment.

If someone knocks on your door claiming to be from Clackamas River Water CRW encourages you to ask to see an ID badge. Our staff will always be happy to oblige. If you’re still not sure give our customer service department a call at 503-722-9241.